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Order Delivery Time

 Order Delivery Time = PACKING TIME + SHIPPING TIME

✔ Packing Time: Upon receipt of your order, we will conduct strict quality control and inspection.

We will usually process your order within 24 hours on business days. Please note, however, that processing times may also be affected by the stock status of individual items, holiday weekends, national holidays and other factors.

If your order contains a popular item that is in stock, it may take 1-3 business days to process and ship. We apologize for any inconvenience this may cause and thank you for your patience.

(Note: The packing time for customized items is 30-45 working days, because it involves custom development, it takes a longer time from layout designing to product processing. If the customized item is for a special holiday or birthday gifts, please place the order at least one month in advance. Thank you for your understanding).

✔ Shipping Time: This is the time it takes for an item to ship from our warehouse center to its destination. We offer free standard shipping on all orders with a delivery time of 5~15 days.

(Note: The shipping time is an estimate from the date of shipment, not from the date of order placement, and may take longer than estimated due to invalid addresses, customs clearance procedures, or other reasons).

 

✔ WE CAN SHIP TO

✈️ United States, Canada

   Standard Shipping
  FREE
5-10 Days*
   Expedited Shipping

 US$14.99

3-8 Days*

 *Service area exclude: Alaska, Hawaii, Puerto Rico, American Samoa, Guam, Northern Mariana Islands, and the Virgin Islands.

✈️ Germany, France, Italy, Spain, United Kingdom

   Standard Shipping
  FREE
5-10 Days
   Expedited Shipping

 US$14.99

3-8 Days

✈️ Netherlands, Belgium, Hungary, Switzerland, Austria, Portugal, Ireland, Denmark, Norway, Sweden, Finland, Estonia, Latvia, Lithuanian, Poland, Czech Republic, Slovakia, Croatia, Greece, Slovenia, Romania, Bulgaria, Luxemburg, Malta, Iceland

   Standard Shipping
  FREE
5-10 Days
   Expedited Shipping

DHL Realtime Price

3-8 Days*

✈️ Australia, New Zealand

 Standard Shipping
  FREE
5-10 Days
   Expedited Shipping

DHL Realtime Price

5-7 Days*

✈️ Mexico, Brazil, Chile

   Standard Shipping
  FREE
7-15 Days
   Expedited Shipping

DHL Realtime Price

5-7 Days*

✈️ South Korea, Japan, Singapore, Malaysia, Philippines, Vietnam,Thailand, Saudi Arabia, United Arab Emirates, Israel, Turkey

   Standard Shipping
  FREE
5-10 Days
   Expedited Shipping

DHL Realtime Price

3-8 Days*

Sorry, we can only ship to the above countries or regions at this time due to the electrified nature of the product.

*The DHL Realtime Price is subject to fluctuation, please consult customer service for quotation.(Email: master@junjam.com, or Contact Us)

➤ If your orders is for special occasions (birthdays, events, parties, etc), Please confirm your expected delivery time with us as soon as possible, so as not to miss your important day.

➤ At Junjam we do our best to deliver within the stated time, however we cannot be held responsible for any delays caused by the customs clearance of the destination country. ( Note: If there is tariff you need to pay to get to your parcel, please contact us firstly before you pay. )

➤ Express shipping requires a signature upon delivery and if no one is available at your delivery location, they will leave a note indicating that you have missed the delivery and when to expect the next delivery.

 

We do not have control on the time that the courier attempts delivery. The customer is responsible to contact the courier once they have missed the first attempt ensuring that they are available for the next delivery attempt based on what works best for them.

The tracking also indicates where the item is located and the day it will be delivered as well as how the customer could make arrangements with the courier and could give approval to leave the package at the door.

About pre-sale/delayed delivery:

If some items or some of their sizes are out of stock, we will specifically note the estimated delivery time on the product page.

Additional Questions? Please Contact Us